Customer Help

The following list serves as a rough guide, more exact shipping times for your country are given during check-out. Please note that there may be delays on rare occasions or in remote areas. Some Standard Delivery shipments cannot be tracked.

To create an account in ZHCSolar, you can follow these steps:

Go to zhcsolar.com/my-account/
Click the Create an account text link on the next screen

you can change your shipping address at checkout or in your account settings. If you have already placed an order, you may need to contact us or cancel the order and repurchase with the correct address.

Go to Store> Orders and click on the order you want to track.
Check the Order Status column to see the current status of your order. You can also view the order details by clicking on View Order.
If the order has been shipped, you may see a tracking number and a tracking link provided by the seller or the shipping company. You can click on the link to track your shipment on their website.
If you don’t see a tracking number or a link, you can contact us to ask for more information about your shipment.

No, We Does Not keep credit card information when processing payments. When you enter your credit card information on our site, that information is passed directly to the payment gateway. The payment gateway then processes the payment and returns the information to us.

No, the tax already included in the total fees you pay.

We can send products all over the world, as long as Delivery Service are available in your area.

This depends on the order and number of items, and we try to send the items in the smallest package possible.