120 E 70TH ST 10021

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Contact us

Support Line: (917)-999-5849  WhatsApp: (917)-999-5849

Support Mail: support@zhcsolar.com fromsouthland@hotmail.com

Business Inquiry: sales@zhcsolar.com

Frequently Asked Questions

Please read our FAQ before sending us a message.

ZHCSolar offers free shipping worldwide in many countries. In other areas, shipping costs apply.

The order Stock and Dispatched from 3 Main Warehouse in USA, HONGKONG, China

We accept the following payment methods:

Credit card
Debit card
Direct bank transfer services

The following list serves as a rough guide, more exact shipping times for your country are given during check-out. Please note that there may be delays on rare occasions or in remote areas. Some Standard Delivery shipments cannot be tracked.

SHIPPING Standard Delivery Express Delivery*
Germany 5 working days (DHL) 3 working day (DHL Express)
Europe (EU) 3-5 working days (UPS Standard) 3 working days (DHL Express)
Europe (Non-EU) 11-14 working days
(standard delivery)
3-4 working days (UPS Standard)
Japan 2-3 working days
(Yamato Standard Home Delivery)
Shipping to remote locations may take longer
Taiwan, Singapore, South Korea 4-5 working days
(FedEx Economy)
Australia, New Zealand, Pacific Islands 6-8 working days
(FedEx Economy)
3 working days (DHL Express)
Rest of Asia, India 7-9 working days
(FedEx Economy)
3 working days (DHL Express)
USA 2-3 working days
(UPS Ground / USPS)
3 working days (UPS 3-Day)
2 working days (UPS 2-Day)
Canada 6-8 working days
(UPS Canada Standard)
Central and South America 4-15 working days
Middle East, North Africa 6-12 working days
(standard delivery)
4-6 working days (DHL WPX)
Africa Up to 4 weeks
(standard delivery)
4-6 working days (DHL WPX)
Russia 18-22 working days
(standard delivery)

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

Once you have checked out your order, you should receive an e-mail from PayPal, Credit Card Issuer or Stripe confirming your payment, followed by an e-mail from us acknowledging your order.

We aim to process and dispatch all orders within a couple of working days. Once we have dispatched your order, you will receive an e-mail confirming your order, along with an accompanying invoice.

Our webshop is dedicated to consumers, so you shall receive an invoice after your payment for the order has been successful.

Send us an email

The ZHCSolar Customer Care team is dedicated to making your online buying as convenient as possible.  If you have product sales questions or need help with a recent order, please send us an email.

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